Job Description

Job Description

Head of Resale Markets | Location: NYC Preferred (Hybrid 3 days/week)

About SuperCircle

Supercircle is the AI-powered operating system for recovering value from billions of unsold and post-sale products across global retail. Brands lose $170B a year to returned, damaged, and excess inventory, and 60% of products and clothing are burned or landfilled within a year of manufacture date. We are unlocking waste as a value generator rather than a cost center, building a new reverse logistics economy for the world’s leading brands.

Our AI-powered platform is already the de facto partner for the enterprise market trusted by 100+ brands including J.Crew, VF Corp, GUESS, Reformation, FIGS and Parachute, and has already orchestrated the diversion of 12M+ products from t-shirts to basketballs from landfill while returning $50M+ to our partners' P&Ls.

Supercircle is a leading venture backed company in NYC that has raised $40M+ to date from top VCs, including a $24M Series A led by Foundry in 2025 and continuing to grow even faster as we move towards our next round.

Led by multi-time co-founders in tech, retail, fashion, and supply chain, Supercircle’s stacked team includes one of the former founders at Gilt Groupe and operators from companies including Flexport, eBay, Equinox, Gap, The RealReal, Afterpay, Meta and Google.

We are building the rails for an industry that has, until now, run on spreadsheets and pallets — and we're just getting started on the $170B+ in unmanaged inventory and unrecovered value sitting on brands' balance sheets.

About the Role

SuperCircle is looking for a Head of Resale Markets to build our resale value-recovery engine end to end — and with it, a market. This is a heart-of-the-business role: the recovery value you unlock on brand end-of-life inventory — trade-ins, overstock, excess and obsolete, and returns — flows directly into the P&L, and the markets you build shape where the business goes next.

The opportunity is bigger than running a channel. Resale and liquidation is a legacy industry, and this role is about bringing it into a digital world — building alongside ecosystem players and partners like Ghost and ThredUp, and establishing the new channel and resale partnerships that don't exist yet.

It's equal parts strategy, ops, biz dev, and partnership — which means negotiating resale partners and closing a lot price in the same week you're building the manifest and managing the truck plan against a hard deadline. You know the landscape cold: live sellers, eBay and ThredUp supersellers, Poshmark, wholesale, liquidators, off-price agents.

We're moving fast, and we need someone ready to hit the ground running from day one, and to set the foundation to build their own team over time.

What You’ll Do

Commercial — BD & Partnerships

\n
• Source, vet, and onboard resale partners across channels: live selling, online marketplace supersellers, wholesale resellers, liquidators, and off-price agents
\n
• Run competitive offer processes — assemble comparable quotes, build decision-ready channel comparisons, and present recommendations clearly
\n
• Negotiate lot pricing and commercial terms with large agents and supersellers; hold your own in the room with operators who have 20+ years of experience
\n
• Manage ongoing partner performance against recovery targets and program cadence; run partner QBRs and hold partners accountable
\n
• Continuously map the channel landscape and identify new partners that improve recovery rates or unlock new inventory categories
\n
• Ops Excellence & Scaling
\n
• Scale resale operations and optimize the resale operating model alongside internal stakeholders and external partners
\n
• Collaborate with the Product, Engineering, and Ops teams on sort, manifest, and disposition technologies
\n
• Oversee continuous improvement across partner recovery and sell-through rates, sort and manifesting SLAs, order fulfillment SLAs, and dispute/claims SLAs.
\n

What You Bring

\n
• 5–10 years of experience in one or more of the following: seller-side resale in fashion or apparel, off-price or liquidation BD, reverse logistics or e-commerce operations — with real ownership of outcomes, not just support
\n
• Deep, firsthand knowledge of the resale channel landscape — you can speak to specific channel economics, typical recovery rates by channel, and the difference between a strong quote and a lowball
\n
• Demonstrated experience running competitive offer processes and negotiating with major resale agents, liquidators, or marketplace supersellers — you do not get intimidated and you can smell a bluff
\n
• Hands-on experience building and managing manifests, PO/BOL, packing plans, and settlement reconciliation — you know the operational mechanics of moving physical inventory
\n
• Advanced spreadsheet fluency: pivots, lookups, recovery-rate analysis, channel-mix modeling — you turn messy inventory data into clean, decision-ready output
\n
• Experience operating in an early-stage or scaling environment where you personally stood up processes, tools, or partner relationships from scratch — not inherited them
\n
• Strong written communication: you produce clear quote comparisons, partner briefs, and brand-facing reports without hand-holding
\n
• A bias toward action, comfort with ambiguity, and the discipline to execute against hard deadlines — both the commercial and operational sides of this role, simultaneously
\n

Why Supercircle

We're the de facto technology and supply chain infrastructure for the post-sale economy. 100+ brands run on our physical AI network to route returns, excess, and trade-ins to their highest-value outcome, and we've already returned $50M+ to their P&Ls. As part of our team, you'll have the rare chance to be a market maker in a category where market, AI, and policy tailwinds are converging at once. If you're ready to define an industry and build with us, let's talk.

Ready to join the revolution? Apply now and help us reshape the future of fashion and circular commerce.

Email resume to Ashley@supercircle.world and include the position you are applying in the subject line of your email.

COMMITMENT TO DIVERSITY:

SUPERCIRCLE is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone is welcome, is celebrated for being themselves, and can succeed together.

SUPERCIRCLE is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex, age, disability, gender identity, sexual orientation, military service, caregiver status, credit history, immigration status, or any other status protected under applicable law.

Job Tags

Similar Jobs